Multi-model
Backplain provides flexibility and avoids vendor lock-in by supporting a variety of public, private, proprietary, and open-source LLMs, deployed as needed on-premises, in private, or public clouds. It also allows users to compare and experiment with multiple LLMs through a single interface to determine the best fit and adapt quickly to advancements in Generative AI.
Security
Backplain makes it easy and safe for your company to use Generative AI tools like ChatGPT by setting up IT-approved guidelines, so you can overcome any C-suite security worries and avoid unauthorized AI usage. It ensures trust, manages risks, and protects data, while keeping track of how AI is used through clear, friendly reports and compliance checks.
Productivity
Backplain helps identify inaccurate Gen AI answers by comparing multiple language models’ outputs and lets users rate query success to improve accuracy through better query crafting. Additionally, with help from Epik System Data & AI Practice, Backplain provides Retrieval-Augmented Generation (RAG) and data preparation services to ensure AI responses are accurate and contextually relevant.
Governance
The Reports tile on your personal Admin page presents detailed graphs and charts showing who uses Backplain, which AI services they use most often, and their token usage. It's super simple to track your top users and their favorite AI services.